Iscr2u takes member privacy seriously. This policy transparently explains how we collect, use, store, and protect your personal information when you use the iscr2u platform.
Your data is protected in accordance with strict international security standards.
Important Note: This Privacy Policy describes iscr2u's privacy practices and your rights regarding personal data. By registering or using the iscr2u platform, you agree to the collection and use of information as outlined in this policy.
Iscr2u is committed to protecting the privacy of every member who uses our platform. We understand that your personal information is a trust placed in us, and we do not take that responsibility lightly. This Privacy Policy is designed to give you a clear and transparent picture of how we handle your personal data.
The iscr2u platform operates as an online entertainment destination offering a wide range of games and sports betting. In providing these services, we need to collect and process certain personal information to ensure a safe, seamless and responsible gaming experience for all our members in Malaysia.
This policy applies to all information you provide to us directly as well as information we collect automatically when you use the iscr2u platform — whether via web browser, mobile app or any official iscr2u communication channel.
Our Commitment: iscr2u will not sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent. Your data is only used for the purposes stated in this Privacy Policy.
Iscr2u collects various types of information depending on how you interact with our platform. The following are the main categories of information we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity | Name, date of birth, IC/Passport | KYC verification & legal compliance |
| Contact | Email, phone number | Account communications & customer support |
| Finance | Bank accounts, e-wallets | Deposit & withdrawal processing |
| Technical | IP, device, browser | Security & fraud detection |
| Activity | Game history, betting | Service improvement & responsible gaming |
Every piece of information we collect is used for legitimate, clearly stated purposes. iscr2u uses your data for the following:
Marketing: iscr2u will only send you promotional communications if you have given your consent. You may withdraw this consent at any time through your account settings or by contacting our customer support.
Iscr2u does not sell or rent your personal data to any third party. However, there are certain situations where we need to share your information with trusted parties:
Iscr2u works with trusted third-party service providers to handle certain platform functions, including payment processors, KYC identity verification providers, integrated gaming platforms, and cloud infrastructure services. All providers are bound by strict confidentiality agreements and are only permitted to process your data in accordance with iscr2u's instructions.
Iscr2u may need to disclose your information to government authorities, law enforcement bodies, or courts when required by law or a valid court order. In such situations, iscr2u will endeavor to notify you in advance where permitted by law.
If iscr2u is involved in a merger, acquisition, or asset sale, member personal data may be transferred as part of that transaction. We will notify you before your data becomes subject to a different Privacy Policy.
Our Commitment: iscr2u has never and will never sell your personal data to advertisers, marketing companies, or data brokers under any circumstances.
Protecting your personal data from unauthorized access, loss or misuse is iscr2u's highest priority. We implement a comprehensive range of technical and organizational security measures to ensure your data remains protected at all times:
While iscr2u employs best-in-class security measures, no system can guarantee absolute security. You are also responsible for keeping your password and account login credentials safe.
The iscr2u platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. The following are the types of cookies we use:
These cookies are required for core iscr2u platform functions such as login authentication, session security and language preferences. Without them, the platform cannot operate properly and you will not be able to access your account.
We use analytics cookies to understand how members interact with the iscr2u platform — which pages are visited most, how long gaming sessions last and which features are most popular. This information helps us continuously improve the platform.
Preference cookies save your chosen settings such as language, time zone and display layout so you do not need to reconfigure them each time you visit the iscr2u platform.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the iscr2u platform.
As an iscr2u member, you have the following rights regarding your personal data. iscr2u is committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time. Such requests will be processed within 30 business days.
If your data is inaccurate or incomplete, you may request that we correct or update it. You can also update certain profile information directly through your account settings.
You may request the deletion of your personal data under certain circumstances. Please note that some data may need to be retained for a specified period for legal compliance and audit purposes.
You have the right to object to the processing of your data for direct marketing purposes at any time, and iscr2u will cease such processing immediately.
You may request that we provide your personal data in a machine-readable format so you can transfer it to another service provider with ease.
In certain situations, you may ask us to restrict how we process your personal data while awaiting the resolution of an issue or query.
To exercise any of the above rights, please contact the iscr2u privacy team by email at [email protected] or via live chat within the platform. We will respond within 30 days.
Iscr2u retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law.
When data is no longer needed and there is no legal obligation to retain it, iscr2u will securely delete or anonymise it using internationally recognised methods.
The iscr2u platform is strictly for individuals aged 18 and above. We do not knowingly collect any personal information from individuals under the age of 18. If we discover that we have inadvertently collected information from a minor, we will take immediate steps to delete that information and close the relevant account.
If you suspect that a minor has registered an account on iscr2u, please contact us immediately at [email protected] so that we can take immediate action.
Iscr2u reserves the right to update or modify this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or platform features. When material amendments are made, we will notify you via in-platform notification or your registered email at least 14 days before the changes take effect.
The "Updated" date at the top of this page will always reflect the date of the latest version of the Privacy Policy. We encourage you to review this page periodically to stay informed about how we handle your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how iscr2u handles your personal data, please contact us through the following channels:
The iscr2u privacy team will endeavor to resolve every inquiry and complaint as fairly and promptly as possible. If you are not satisfied with our response, you have the right to refer your complaint to the relevant data protection authority in your jurisdiction.
Every measure we take is designed to ensure your information remains private and secure at all times.
All data transmitted between your device and the iscr2u platform is encrypted with 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.
Iscr2u has never and will never sell or rent member personal data to any third party for commercial purposes. Your data is not our product — you are our customer.
The KYC identity verification process at iscr2u uses a trusted system with full document encryption. Your information is only accessed by authorized personnel for verification purposes.
You have full control over your data. Manage communication preferences, request data access, or delete your account at any time through the easy-to-use iscr2u account settings.
The iscr2u security system monitors platform activity around the clock to detect intrusion attempts, unauthorized access, and suspicious activity before it affects your account.
The iscr2u Privacy Policy is written in plain, easy-to-understand language — no confusing legal jargon. We believe every member deserves to know exactly how their data is used.
Join over 500,000 iscr2u members who enjoy a safe, fair gaming experience with their privacy fully protected at all times.